You may cancel your place on the service program at any time. However, we ask that you not apply for a service program unless you are confident in your choice of both site and dates. Because preparations for your service program are initiated with your application, your deposit covers this work and is therefore nonrefundable. We will apply your deposit to another program, with payment of a modest change fee for transfer to another service program in the same country as your original application. A change fee of $200 will be charged for a transfer to a service program in a different country.
Consequently, if you cancel or transfer, you may apply $150 to $300 of the nonrefundable $350 deposit one time to another Global Volunteers service program scheduled within 12 months of the original arrival date, subject to space availability. When you cancel closer to the start of the service program, you will receive only a partial refund. If you cancel your service program for any reason, you must notify Global Volunteers in writing.
Global Volunteers may cancel any Service Program at any time. Global Volunteers may also reject an application anytime before departure. Global Volunteers will refund the total amount you paid to Global Volunteers (1) if the Service Program is filled at the time you apply, (2) if Global Volunteers does not accept your application for any reason, or (3) if the Service Program is canceled for any reason other than a U.S. State Department travel warning that applies to the country to which you are traveling.
If you cancel your Service Program for any reason, you must notify Global Volunteers in writing. Global Volunteers will not make refunds for unused portions of the Service Program or because of your inability to participate according to the scheduled itinerary. If the Service Program is canceled because of a U.S. State Department travel warning, you will receive a partial refund according to the standard refund schedule outlined below:
Refund Policy Based on Cancellation Date:
- Over 60 days: $350 deposit is not refunded. 100 percent of balance is refunded
- 60 to 30 days: $350 deposit is not refunded. 55 percent of balance is refunded.
- Less than 30 days: $350 deposit is not refunded. 25 percent of balance is refunded.
Please note that any airfare penalties charged by any airline or travel agent are not included in the service program fee.
